"Supernatural" season 6, episode 7, "Family Matters," serves as a pivotal, exposition-heavy turning point that confirms Sam is soulless and establishes a dark new trajectory for the Winchester brothers under Crowley's control. While praised for its, fast-paced plot and the introduction of Purgatory, some critics found the episode overstuffed. Read the full, in-depth review on TV Fanatic . "Supernatural" Family Matters (TV Episode 2010) - IMDb