Read Customer Service Reviews of id.me | 10 of 334 - Trustpilot
: Despite technical frustrations, many users feel the platform is a secure place to hold their sensitive identity information once the process is complete. Critical Issues Reported ID-037.mp4
: The process is frequently described as "difficult" or "weird," particularly finding the right angle for the selfie video. To provide a more accurate review, A review of the verification service itself (e.g., ID.me)? Help with a different product that might share this name? Read Customer Service Reviews of id
: Some users reported the verification site failing to load the "next page" after a video is uploaded. Help with a different product that might share this name
: While the recording itself is short, users have reported spending over an hour trying to get a successful capture due to errors or lighting issues.
: Some users find the initial instructions easy to follow, but the actual execution of the video can be finicky.