Her patient that morning was Arthur, a retired carpenter recovering from a complex cardiac procedure. He was physically healing well, but Sarah noticed his spirits were heavy. He barely spoke and rarely touched his meals. Arthur wasn’t just recovering from surgery; he was missing his life and feeling isolated. Small Actions, Big Impact
Sarah knew that healing required more than just medicine and high-tech equipment. Remembering the values established by the founders of HCA Healthcare—that people, not brick and mortar, make a hospital—she decided to take action. Her patient that morning was Arthur, a retired
: She asked Arthur about his career, prompting him to smile as he spoke about building furniture. Her patient that morning was Arthur