Reports Car Buying Guide — Consumer
The guide is equally essential for used car buyers. CR maintains reliability histories for several hundred makes and models, often going back 10 to 20 years. Consumer Reports' Car Reliability FAQ
This depth allows CR to catch issues that shorter press reviews might miss. For instance, they evaluate "fit and finish" by measuring panel gaps and tactile quality, and they use a "pipe box" to measure the actual usable cargo volume rather than relying on manufacturer-claimed cubic footage. Reliability: The "Used Car Verdict" consumer reports car buying guide
This is arguably CR’s most influential metric. It is based on annual surveys of hundreds of thousands of CR members who report real-world problems they encountered in the previous 12 months across 20 potential trouble spots, ranging from engine and transmission to in-car electronics. The guide is equally essential for used car buyers
While CR does not perform its own crash tests, it incorporates data from the Insurance Institute for Highway Safety (IIHS) and the NHTSA. Bonus points are awarded for standard safety features like city-speed automatic emergency braking with pedestrian detection. Methodology and Testing Rigor For instance, they evaluate "fit and finish" by
This measures whether owners would "definitely" buy the same car again if they had to do it over. It captures the emotional and experiential side of ownership that road tests alone might miss.
CR distills its vast amount of data into a single for each vehicle. This score is built upon four critical metrics: