Best Buy Reward Certificate Not Working May 2026

: If you have enough points but no certificate, check if your account is set to Point Banking . In this mode, points sit in your "bank" until you manually issue a certificate. Contacting Support

: Certificates cannot be used to purchase gift cards , prepaid cards, or to pay off a Best Buy Credit Card balance. best buy reward certificate not working

If the certificate still won't apply, you can use these official channels for a manual fix: : If you have enough points but no

: Call 1-888-BEST-BUY (1-888-237-8289) to have accounts merged or missing rewards reissued. best buy reward certificate not working

: Technical glitches can prevent certificates from appearing. Try clearing your browser's cookies and cache or use the latest version of the Best Buy App. Common Redemption Issues