Unlike many other products, drones are subject to a if they have been opened.
The time you have to return a drone depends primarily on your membership status: : 15 days from the date of receipt. best buy drone return policy
: This fee is waived if the purchase and return both occur in AL, CO, HI, IA, MS, OH, OK, SC , or where prohibited by law. Unlike many other products, drones are subject to
: If a drone is defective or was sold as "new" but was actually used/bound to another account, you may be able to have the fee waived by speaking with a manager or calling Best Buy Customer Service. Critical Return Requirements : If a drone is defective or was
: Items purchased between October 31 and December 31, 2025 , had an extended return window through January 15, 2026 . The 15% Restocking Fee
: There is typically no fee if the product remains in its original, sealed packaging.
: 60 days for most items (excluding marketplace products).